The human interface guidelines from Apple are an industry standard for documenting design principles. This part of the HIG talks about using Machine learning effectively and ethically. The guide has some interesting lenses for discussing ML in app design - critical vs complimentary, private vs public, reactive vs proactive, visible vs invisible and dynamic vs static. I loved the section on inputs, particularly how implicit user feedback in apps shouldn't decrease opportunities of exploring an app to its potential.
A fantastic guide from Microsoft to design intelligent systems that respect a user's focus. They call out systems that force a user to complete a task irrespective of their will and intention. They acknowledge that all notifications, critical or not, lead to reduced productivity and anxiety. With mediums and platforms evolving, it's important that communication reduces points of interruption of a user's life. The takeaway advice is exploring ways to reduce the mental cost associated with using any system.
"Ethics for design" team published this template for deconstructing designs and understanding the reasons for their construct. I applaud their efforts of breaking down this process into simple questions that aim to answer what a product is, how it looks, what is the outcome of its design and importantly what was the designer's worldview while designing that product or service. They also ask you to characterize the designer's viewpoint of a 'good life' which is often revealing of their choices and principles.
Microsoft design team published this primer for recognizing and correcting for exclusion introduced by AI. Out of the 5 categories of biases that are presented here, the dataset bias brings out the major problem at hand - Lack of diversity in our training data. Another bias called the association bias assumes human-induced cultural assumptions to trickle down into our ML models. Gaining customer insights early on can reduce the risk of high-risk exclusion. Finally, adopt privacy by design and not privacy-by-reaction.
Humanetech built this worksheet that allows you to identify avenues for improving your product. Specifically, to make it more transformative for the humans using them. They introduce this concept of human sensitivities which are instincts that get affected by any technology. An example is emotional sensitivity wherein elements of constant monitoring in your app might induce stress in your users. I think this worksheet is great for post-release reflection by the team.
Instead of focusing on the use of technology in upgrading the built environment, this playbook tries to unfurl the issues of alienating the public from design decisions of a smart city. The playbook discusses way that the civic engagement can happen in the design of an urban smart city. Out of the 5 broad themes that they present, the two that stood out to me were, Infusing creativity in the specifications of an urban landscape and second, to constantly question the data, its source and its purpose
This guide from Microsoft suggests the use of diversity in human abilities as a resource for design. The assumption that every user is as abled as the designer is a flawed viewpoint. If the baseline for any product is considering the designer as a normal, then it leads to exclusion. I really respct the wordview that disability is not a physical condiction rather a mismatched human interaction with the society. The best learning that comes with this guide is how designing specifically for one can extend benefits to many.
This guide of core values put forward by IAP2 (International Association for public participation) acts as an anchor for every project that aims for public intervention. It lists down the foundational values of any process that makes it accountable by and representative of the public. One of the points that they make is anyone that is affected by a certain decision has the right to be part of the decision making process.
This circular design guidebook from nike talks about increasing product lifespan. It explores some newer business models, material choices and packaging techniques to increase sustainble use of industrial consumer goods. Some of my personal favorite sections were broadening product use cases to increase versatility of a product, accomodating for diverse audience from a single design, green design and designing for disassembly.